Effective Date: 1 Feb 2025
Thank you for shopping with Skrunch. We are committed to providing the best customer experience. Please read our refund policy carefully.
Eligibility for Refunds
- Orders Not Shipped
- Refunds will only be granted if the order has not been shipped. Once the order is shipped, it is no longer eligible for a refund.
- Conditions for Refunds
- A refund may be issued for orders not shipped if the cancellation request is made within 24 hours of placing the order.
- Ordered items are expired.
How to Request a Refund
- Contact Us
- To request a refund for an unshipped order, contact our support team immediately via skrunch.in@gmail.com. Provide your order number and reason for cancellation.
- Processing Time
- Approved refunds for unshipped orders will be processed within 5-6 business days and credited to the original payment method.