Effective Date: 1st Feb 2025
Last Updated: 31st Jan 2025

Welcome to Skrunch! These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing or using our website, you agree to these terms. If you do not agree with these terms, please do not use our website.

1. General Information

1.1 Skrunch is an e-commerce platform operated by Skrunch Foods.
1.2 We specialize in selling cookies and related products.
1.3 By using this website, you confirm that you are at least 18 years old or have parental consent to use the platform.

2. Products and Availability

2.1 All products listed on our website are subject to availability.
2.2 We reserve the right to limit quantities or discontinue products at any time.
2.3 Product images are for illustration purposes only; actual products may vary.

3. Orders and Payments

3.1 Placing an order on our website constitutes an offer to purchase. We reserve the right to accept or reject any order.
3.2 Prices are displayed in rupees and are inclusive/exclusive of applicable taxes.
3.3 Payments are accepted via secure payment gateways. We do not store your payment information.

4. Shipping and Delivery

4.1 We offer shipping to selected locations. Please check our shipping policy for details.
4.2 Estimated delivery times are provided for convenience and are not guaranteed.
4.3 Shipping charges are calculated at checkout and depend on your location and order size.

5. Returns and Refunds

5.1 Due to the perishable nature of our products, all sales are final.
5.2 If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at skrunch.in@gmail.com.
5.3 Refunds or replacements for damaged or incorrect items will be processed at our discretion.

6. Allergy Disclaimer

6.1 Our products are made in a facility that handles common allergens such as nuts, dairy, and gluten.
6.2 We cannot guarantee that our products are allergen-free.

7. User Accounts

7.1 Users may create accounts to track orders and manage preferences.
7.2 You are responsible for maintaining the confidentiality of your account credentials.
7.3 We reserve the right to terminate accounts for misuse or violation of these terms.

8. Intellectual Property

8.1 All content on this website, including images, text, and logos, is owned by Skrunch.
8.2 You may not reproduce or redistribute any content without our explicit permission.

9. Limitation of Liability

9.1 Skrunch shall not be held liable for indirect, incidental, or consequential damages arising from the use of our website or products.
9.2 Our liability for any claim shall not exceed the total amount paid for the order in question.

10. Privacy Policy

10.1 Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information

12. Changes to Terms and Conditions

12.1 We reserve the right to update these terms at any time.
12.2 Continued use of the website after changes are made constitutes acceptance of the updated terms.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:
Email: skrunch.in@gmail.com
Phone: 7374095595